Get in touch with us



Would you like to ask a question, make a suggestion, or criticize something in connection with our offering?

Please don’t hesitate to contact us. You can use the form below. We’re also reachable by phone and e-mail and are always happy to hear from you.

Contact Form

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About Frankfurt Airport


General Inquiries and Flight Information

+49 (0) 180 - 6 372 4636*

Criticism, Praise, and Suggestions


„Create your stay“ Info Page

Information on aviation security regulations such as items permitted in carry-on and checked luggage is available from the German Federal Police, which is also happy to accept your praise and criticism on these and related subjects.

German Federal Police

+49 (0) 69 690 - 78578
*€0.20 per call from any German landline phone; maximum of €0.60 per call from German mobile phones. **Free of charge within Germany. For more information please see our Legal Notice.

Questions About the Shop?


You can contact us by e-mail at:


Our Address


Fraport AG

Frankfurt Airport Services Worldwide

60547 Frankfurt