Would you like to take advantage of a personal escort at Frankfurt Airport? Our Welcome Service provides assistance when you arrive: either for getting from the regional train station to check-in or from the baggage claim to the regional train station.

An airport employee collects you at an agreed meeting place - e.g., the regional train station or a taxi stand - and helps you with your luggage and/or check-in.

If you’d like to be accompanied all the way to your departure gate or to an ICE train, our Guide Service is just the thing.

• Our staff speak German and English. For an extra fee of 20 euros, we can also provide personnel fluent in another language of your choice.
• The Welcome Service include four pieces of normal sized luggage (maximum weight 30 kg). If you wish to travel with more luggage or bulky items , please contact us directly via myairportguide@frasec.de for an individual offer.
  
• Please book our Welcome Service at least 48 hours before arriving at Frankfurt Airport.